Refund Policy
Last updated: September 20, 2026
30-day money-back guarantee
Our promise
We want you to be happy with Wizhub. If you're not satisfied with your Pro or Agency subscription for any reason, contact us within 30 days of your purchase and we'll give you a full refund.
How to request a refund
Email info@wizardwater.com.au within 30 days of your purchase date, and we'll process it promptly.
After a refund
Your subscription will be cancelled and your account will return to the Free plan. This doesn't affect any content you've created — your page, releases, and fan data stay exactly as they are.
Payments and your legal rights
Payments for Wizhub are processed by our payment provider, Paddle.com, who acts as the merchant of record for all purchases. Where local consumer protection law gives you additional refund or withdrawal rights, those rights apply on top of this policy.
Questions
Questions about a refund: info@wizardwater.com.au